What our clients have to say...
"Masterfully nuanced content depending on the needs of any individual group."
As Program Manager in Tangent, Trinity College Dublin, I oversee the planning and development of a suite of postgraduate courses centring around innovation, creativity and entrepreneurship. I have been working with Lucy and Jess, who are widely considered anchor contributors across our courses, since 2019 and have seen first-hand the supportive, engaging, insightful education experience they provide to our students. Learning about innovative methodologies and practices is not an easy task, and students of all capabilities and backgrounds often find it a challenging and uncomfortable process. Lucy and Jess consistently remain cognisant of this potential discomfort and work hard to provide a safe learning space to allow participants to explore new concepts. Without fail we receive excellent feedback for workshops provided by Lucy and Jess, and they masterfully nuance their content depending on the needs of any individual group. From an operational perspective, I thoroughly enjoy engaging with Lucy and Jess, they are responsive and always willing to meet our needs, adapting and pivoting when necessary. I am delighted to see this new venture and would encourage anyone with an eagerness to explore how innovative thinking can benefit your organisation or you as an individual to get in touch with them.
Program Manager in Tangent, Trinity College Dublin
"Dedicated to understanding our aims and the needs of the participants."
I had the pleasure to entrust Lucy with a number of our projects at Animation Skillnet; from conception to delivery and feedback, Lucy was thorough and dedicated to understanding our aims and the needs of the participants. These ranged from recent graduates about to embark on a Traineeship programme to Studio Managers, Directors and Supervisors wishing to adapt and improve their strategy. Her structured and friendly approach was well received by all the groups she facilitated for us and we received glowing feedback at the end of each project. Delighted to see this new venture taking shape and wishing The Brave Lab every success in the future.
Course & Event co-ordinator at Animation Skillnet
"Engaging courses for confidence to step into and navigate our industry."
We have worked with Lucy at The Brave Lab to design & deliver a number of courses at Screen Skills Ireland and she has been fantastic to deal with. Lucy took the time to research and understand the Screen industry before delivering any course which meant there was immediate buy in from the participants. They deliver excellent courses, which are fun and engaging, they resonate with the participants, and give them the confidence to step into and navigate the dynamic screen industry. I look forward to working with The Brave Lab into the future.
Skills Development Executive
"Innovative, visionary and, most importantly, tailor-made recommendations."
In 2020 Soundcloud, like many organisations, recognised that the way we work had changed for good. We knew we wanted to design a new way of working that both reflected evolving employee needs and maintained our unique, vibrant workplace culture. We engaged with The Brave Lab to do some research in this space and make some recommendations for Soundcloud on the best way forward. The recommendations that Jess and Lucy came back with were excellent - innovative, visionary and, most importantly, tailor-made for SoundCloud’s needs. We immediately knew we wanted to work with Brave Lab for the next phase of our project so we worked together to help us design a new working model for Soundcloud and create practical resources and training to aid the transition to this new model. Jess & Lucy are skilled facilitators, who took the time to understand our needs as an organisation and take a holistic approach to designing for the needs of our people and our mission. They encouraged us to stretch outside of our comfort zone, in a way that was actually really fun and enjoyable for all involved! This has resulted in a working model that is unique to the Soundcloud culture, fully supported by our executive team and which we are excited to be rolling out. If you are looking for a creative and innovative approach to org design that delivers tangible results, we would highly recommend working with The Brave Lab.
VP People, SoundCloud
"I love their approach to helping our people gain key skills."
Jess & Lucy run workshops that are highly participative and get people really thinking about issues. I've worked with them both in-person and online and love their approach to helping our people gain key skills like giving and receiving feedback.
Head of People, Gymondo
"Their use of the design thinking process enables people to develop creative and practical solutions to challenges. "
Jess has a thoughtful facilitation style that works well with diverse groups to support honest, challenging, yet respectful communication. Her use and command of the design thinking process enables people to develop creative and practical solutions to challenges. Feedback from groups is always excellent when Jess facilitates – and everyone comes out energised and enthused!
Social Inclusion Coordinator, South West Mayo Development Company CLG
"They designed a thorough, highly engaging and insightful process."
At Airfield we worked with The Brave Lab to help review how we work and communicate across our Board, Trust and Executive Team. Jess & Lucy customised a process for us that was designed for our needs, thorough, highly engaging and insightful. We have gained great value from the insights uncovered through this process and would have no hesitation in recommending The Brave Lab to other organisations who would like to undertake such a review.